Refund policy

Refund Policy

We want your Stay Peachy Hosting goodies to arrive looking great. Because every item is made to order just for you, our policy is a little different from a shop with a stockroom. Here is exactly how it works.

Damaged items or manufacturing errors

If your item arrives damaged or has a manufacturing error, we will send you a free reprint or give you a refund.

Report the problem within 30 calendar days of delivery.
Email us at info@115housing.com with a photo showing the issue and your order number.
You do not need to send the item back.

What we can't accept returns or exchanges for

Since each item is printed after you order, we are not able to accept returns or exchanges for:

Wrong size
Wrong color
Change of mind

Please check the product details before you order.

What's normal

Print placement can vary slightly from order to order. A tolerance of 0.5 inch is normal and is not considered a manufacturing error.

Orders that haven't arrived

If your order hasn't arrived 30 calendar days after it shipped (US) or 45 calendar days after it shipped (Canada), please contact us within 1 week at info@115housing.com.

Wrong or incomplete addresses

If an order is sent to a wrong or incomplete address that you provided, we are not able to offer a free reprint.

Cancellations and changes

We can cancel or edit an order until it goes to production, which usually happens within a day of ordering. After that, cancellation may not be possible. Email us as soon as possible at info@115housing.com. Address changes after production has started can't be guaranteed.